A Monthly or Annual  Upgrades -n- More! subscription includes:

• License to use the latest builds and versions.
• Two hours of technical support when you sign up.
• Two hours of technical support on each anniversary. (every 365 days)
• Dealer Proxy
• No finger pointing.
• Weighted enhancement requests.

 

License to use the latest builds and versions.
Download the latest and greatest Acme Point of Sale Software from our Support Center any time you like.

Two hours of technical support when you sign up.
Upon enrollment your account will be credited with two hours of technical support.
Use it any time during the year.

Two hours of technical support annually.
Annually your account will be credited with another two hours of technical support.

Dealer Proxy.
You can have your registered Dealer call for support on your behalf. When you do so we do not charge your account for that time. Your Dealer may charge you for their time.

No Finger Pointing.
Some companies offer plans with unlimited this or 90 days of that. Those plans generally come with long disclaimers, lots of rules and finger pointing. With our technical support team you don’t have to wonder if the problem is hardware, software or network; or wonder who you should call. We work hard to keep the plans simple and your benefits real. With us, you get no finger pointing and one call really does it all.

Weighted Enhancement Requests
Your participation in the program helps steer the development of Acme. We appreciate your participation and welcome your suggestions for enhancements.

We are a customer centric company and count on your feedback to better our products.

Upgrades -n- More! subscription rate is based on the number of users and Activation Codes you own.

Unused technical support does not accrue, it expires.
We also offer Additional Training and Additional Support that does not expire.

*When Enterprise pricing is used, the number of annual tech support hours is determined by contract.

If you elect to renew after your subscription expires you may do so by purchasing an Upgrade License.
Upgrade Licenses sell for approximately 50% of the current product price.